OTHER DESIGNS are AVAILABLE in OUR eBay LISTINGS
100% SATISFACTION GUARANTEED!
We know how hard it would be to buy something valuable online.
We proudly stand behind every product we sell with a goal of 100% satisfaction for our customers.
We understand and try our best to make it easier and safer for you.
Regular vacuuming and occasional gentle shake would keep your rug in shipshape condition.
Small sized, woven cotton rugs may be hand-washed gently in cold water.
For the large sized ones, manufacturer recommends professional cleaning.
From time-to-time, there may be an issue with one of our products.
We have outlined our return/exchange policy to ensure that any and all problems are efficiently resolved in a timely manner.
Please inspect your order carefully upon receipt with the driver present.
Any damage should be refused at the time of delivery and noted by the carrier.
Inspect your order carefully upon receipt. If the shipping damage is discovered after the items have been received, report all the damage to our customer service within 5 business days of receiving the items. We cannot honor any damage claims after the 5 day period.
If you are dissatisfied with your purchase, please notify our customer service within 14 days from receipt of the items. We cannot honor any returns after the 14 day period.
You will be responsible for arranging return transportation for non-defective returns.
The returned item must be in the original packaging material or something equivalent (protective sleeve or bag).
For your protection, we recommend that all returns be sent back through a traceable shipping method and proper insurance if necessary.
When a return is requested due to our error, we will arrange to return the product.
We will issue a Return Label for any defective product.
Credit will be given for the returned item and freight when the item is received by us.
Our errors include, but are not limited to, wrong size, wrong address, wrong item, duplicate shipment, cancelled order prior to ship date, etc.
SHIPPING & HANDLING
We use ground shipping on all our items.
Ground delivery times vary from 1-5 business days depending on distance.
You will receive a shipping tracking number.
We offer lightning fast shipping in Houston, TX.
When you purchase a product from us please confirm your delivery address. We DO NOT ship to P.O. Box.
We accept only PayPal.